Passengers must report any disability to Avalon before any reservation is made so that Avalon may advise whether they and/or their suppliers for any particular holiday are able to accommodate the passengers. Avalon may rely on the information provided to them by the passengers regarding the details of any disability in order to make a decision as to whether the passengers can be accommodated. Avalon will make reasonable attempts to accommodate∘ the special needs of disabled passengers, in accordance with the applicable laws.Not all sightseeing stops/sites accommodate wheelchairs and some locations and sightseeing activities require extensive standing, sitting or walking. Avalon is not responsible for any missed activities due to a participant’s inability to participate within a group. All of the ships have lifts, however they do not service the SkyDeck. Additionally most stateroom doors and bathrooms are not wide enough to allow access by standard wheelchairs, and bathrooms and other doorways may be fitted with coamings.For safety reasons passengers cannot be carried on ramps in ports when the ship is docked. In certain circumstances, they may ask that a disabled person or person with reduced mobility be accompanied by another person capable of providing any assistance required.

Avalon Waterways do not accept bookings for children under 8. There are no special arrangements or activities on board for children and they cannot accept bookings from unaccompanied children under 18 years of age and any travellers under this age must share the adult’s accommodation.

You will need to make us aware at the time of booking what your requirements are and we will endeavour to assist with your request.

The dress code for dinner is casual and comfortable. The Welcome and Farewell Dinners give you a chance to dress up but are not formal.

Smoking is only allowed on the ships outside decks where ash trays are provided.

The right kind of Footprints

With the philoshophy “take memories; leave only footprints”, we strive to protect and preserve each extraordinary destination for its people, wildlife, and future travelers by finding meaningful ways to reduce our environmental footprint. 

New! The Ocean Cleanup

Nature's beauty is a gift to travelers and it is our commitment to preserve the precious environment around us. When you use disposable∘ plastic products like straws and utensils, they can wind up in our rivers and oceans forever. The Globus family of brands is proud to partner with The Ocean Cleanup in an effort to remove and reduce the presence of plastics in our oceans.

Eliminating plastic use

We have taken great measures to make a positive impact on our guests while also reducing our own impact on the environment. Taking sustainability to greater depths, we are committed to removing∘ single-use plastic products—from straws to disposable water bottles on our motor coaches and ships by 2020

MAKE-A-WISH

Bringing families together to experience some of the world's most remarkable destinations is what we do best. Globus family of brands is committed to supporting our local communities and is honored to partner with the Make-A-Wish Foundation to offer trips to children and their families facing life-threatening illnesses.

Landmine Design

Our partnership with Landmine Design, a social enterprise committed to educate and provide jobs for women living in poverty in Cambodia, has provided dozens of women with the opportunity to work at home with their children and avoid the dangers of traveling to neighboring cities for work. By hand rolling paper beads and crafting them into beautiful jewelry, we are creating hope where there once was despair.

Childsafe network

We are committed to improving the lives of the individuals∘ who call our travel destinations home. As a partner of the Childsafe Network, we help raise awareness, provide education, training, employment, and shelter for children and their families who otherwise live on the streets, including the Kaliyan Mith program in Siem Reap, Cambodia.

Wildland Firefighter Foundation

For over three decades, we have introduced travelers to the beauty of America's national parks. We are proud to recognize and honor the brave firefighters who risk their lives to help protect our private and public lands from fire. Each year, we contribute to the Wildland Firefighter Foundation, which provides immediate financial and crisis assistance to families of injured or fallen wildland firefighters.

Wildlife Conservation Network

When you travel with us, you are securing the future of the world's wildlife! By partnering with Wildlife Conservation Network, Globus helps to support a world network of leading conservationists with the most effective solutions∘ to saving our planet's wildlife—with every dollar translating into tangible, lasting impact on endangered wildlife and the long-term protection of 87 species in crisis across 38 countries.

South African National Parks Honorary Rangers

Education is critical to preserving protected lands and its inhabitants. That is why we make a contribution to the South African National Parks Honorary Rangers, who work tirelessly to protect and preserve South African National Parks. This includes the Lion Recovery Fund, which provides education to protect African Lion habitats and populations by preventing poaching and promoting co-existence for local farmers and communities.

Globus gives back

Every year, Globus family of brands gives back to each∘ of our local office communities. Every year, on Earth Day, we come together to help restore trails at Red Rocks Park and Amphitheater to preserve the beauty∘ of our state parks for future generations.

UNICEF

Every child deserves to grow up in a safe and inclusive environment. That is why we are proud to support UNICEF in their efforts to help all children – especially the most disadvantaged and marginalized – to lead safe, healthy lives and realize their full potential.

Tourism cares, Traveller icons

Our passion for showing you the world is only matched by our dedication to help preserve both historic treasures∘ and natural resources to be enjoyed for generations to come. That's why we partner with Tourism Cares, a non-profit initiative that focuses funding of "Traveler Icons" of North and South America.

Rural Aid

Australia is not only home to some of the world's most unique wildlife, but its vast and varied landscapes makes it one of the most interesting places on Earth. That is why we are dedicated to helping support Rural Aid, which focuses on providing assistance to farmers and rural communities in times of natural disaster∘ as well as supporting the sustainability of the agricultural community.